To help support the investigation, you can pull the corresponding error log from your web server and submit it our support team. Your decline ratio may be inflated by repeated attempts on the same payment method—either on your end or the customer’s end. Here are the most common codes along with the response reason. Contact PayPal's Support team for information on how to enable this. useful reference
Hard 2064 Invalid Currency Code There may be an issue with the configuration of your account for the currency specified. The customer will need to contact their bank for more details regarding this generic decline. By then the merchandise is gone and the store is out the money. We have many members who like to be able to pay online with a debit or credit card so we were able to set up a link on our website, easy
Hard 2085 PayPal Payee Blocked Transaction Fraud settings on your PayPal business account are blocking payments from this customer. The best advice is NEVER call the number on the back of the card or let the cardholder call “the bank.” Use your voice authorization center for that call. Make sure the amount is greater than zero and in a suitable format.
Hard 2037 Already Reversed The indicated authorization has already been reversed. If you ever have questions about these types of issues, please call one of our customer service team members at 800.563.5981. Hard 2025 Set Up Error - Merchant Depending on your region, this response could indicate a connectivity or setup issue. Credit Card Error Code 14 You will need to contact your client directly to request that they remove this block or get a new card from them.
This response could indicate an issue with the customer’s card – contact our Support team for more information. Credit Card Error Code 2 We still recommend that you log the processor response code in your system in case a customer contacts you for more information. Tweet Thread Tools Show Printable Version Subscribe to this Thread… Search Thread Advanced Search Display Linear Mode Switch to Hybrid Mode Switch to Threaded Mode 06-08-2005,09:52 AM #1 Dan Grossman There is a problem with the card.
Have the customer correct their payment information and attempt the transaction again – if the decline persists, they will need to contact their bank. Credit Card Error Code 51 Soft 2039 Invalid Authorization Code The authorization code was not found or not provided. Advertisement Register for Free! Double check the card number and expiration date and try again.
For credit/debit card transactions, the customer will need to contact their bank for more details regarding this generic decline; if this is a PayPal transaction, the customer will need to contact There is an unknown connection issue between CloudFlare and the origin web server. Credit Card Error Code 12 DECLINED:0770380009:PICK UP CARD: Lost card, merchant to keep. Credit Card Error Code 200 I was asked recently about those messages.
Contact our Support team with questions. see here Please re-enter the CVV2 code and try again. The reasons for this response can vary – customer will need to contact their bank for more details. Card cannot be used until withdrawal limit has been increased/lifted. Credit Card Error Code 05
Hard 2086 PayPal Transaction Limit Exceeded The settings on the customer's account do not allow a transaction amount this large. These declines are much more rare than authorization declines. It appears both clients have the same issuing bank. 91 No Reply The card holder's bank is not replying to the credit card transaction. this page INVLD ACCT The card number entered is invalid.
Soft 2049 Invalid SKU Number A non-numeric value was sent with the attempted transaction. Credit Card Error Code 15005 For example, because soft-declined transactions can sometimes work when retried, you could put the customer's order in a pending status and and try again later. Soft 2036 Authorization could not be found to reverse An error occurred when trying to process the authorization.
Have the customer attempt the transaction again – if the decline persists, contact our Support team for more information. If you believe you have received this decline in error, contact our Support team. All Rights Reserved. Credit Card Error Code 203 Declined - DECLINED:0721080009: NO CREDIT ACCT :39 The client has an invalid card, it can be that the cardholder was issued another card and is using an old, deactivated card. No Such Issuer
Hard 2065 Refund Time Limit Exceeded PayPal requires that refunds are issued within 60 days of the sale. There has been fraud reported on the account. Hard 2019 Invalid Transaction The customer’s bank declined the transaction, typically because the card in question does not support this type of transaction – for example, the customer used an FSA http://ebprovider.com/credit-card/credit-card-error-pick-up-card.php Georgia Powered by Zendesk Login Back to Helcim.com Search Support: HomeHelcim Virtual TerminalHelcim Gateway APIHelcim.jsHosted Payment PagesIngenico Telium TerminalsMerchantConnect Online ReportingCredit & Debit TerminalsPOS Hybrid IntegrationConverge (formerly VirtualMerchant)Cart & Software IntegrationGeneral
If you would like to enable it: Log into the Control Panel Navigate to Settings > Processing > Display Additional Processor Response Click Enable Regardless of whether you enable this feature The time now is 03:27 AM. © WebHostingTalk, 1998.