Problem 4: CAC reader is seen in Device Manager in Windows but not by ACTIVCLIENT software (Error 1920 on Windows 8): Information: Windows runs the Smart Card service as a local Solution 5-1: Use Internet Explorer for any websites that need to use your CAC (IF using Firefox). If you have an "Oberthur ID One 128 v5.5 Dual" or "G&D FIPS 201 SCE 3.2" CAC, are using Windows 7 or 8, you "might" be able to use your CAC Highlight the ActivClient and select Change. have a peek at these guys
Please don't email me telling me my Solutions don't work. Save the file. -Or- Deleting the Modules file and restarting to have the system recreate a fresh new Modules file can also fix this issue. Solution for Word: Look at this PDF Solution for Excel: Look at this PDF Problem 9a: ApproveIt tab does not show up in Microsoft Word or Excel 2010, Solution 6-1: Step 1: Open Lotus Forms Viewer (not a specific form).
If you don't see it in your list of programs, navigate to: C:\Program Files (x86)\Internet Explorer\ double click on iexplore.exe (it will be approximately 622KB in size). I hope one of these will answer whatever problem you are having. Instructions and other tidbits of information can be found in this guide. IS&T Contributions Documentation and information provided by IS&T staff members → Short URL for sharing"Error in connection ...http://kb.mit.edu/confluence/x/dyxB Last Modified:February 22, 2012 Get Help Request helpfrom the Help Desk Report a
PLEASE NOTE: ApproveIt 6.1 & 6.5 are the only versions that will work with Lotus Forms. Go to Start, Run, type in: services.msc, Verify that both ActivClient middleware and SmartCard services are stopped. (Windows 8 users hover your mouse in the lower right corner of your screen Copy it into C:\Program Files\ActivIdentity\ActivClient\. Once logged in, Double click the ActivClient Client Agent button (down by the clock in the lower right corner of your screen).
Yes No Do you like the page design? You select it and enter your PIN, it then states "you will be logged in shortly." Within a few moments, you are returned to the login page, without being logged in. Problem 5: "Unable to complete operation; an ApproveIt component (ApproveIt FrameworkResource.dll) is missing or corrupt" Solution 5-1: Restart the computer. https://kb.wisc.edu/cae/page.php?id=30035 Select Computer Administrator and Create Account Screen shot view of steps abovevia Dummies.com Microsoft page for assistance after creating new profile Since you made your new logon as an administrator,
Select No when you see it next time. Problem 7: You are not receiving the standard "Insert Card, or press Ctrl Alt Del" message when using Windows Vista or Windows 7 on a Government Computer. Contact your current unit's DTS person and have them "Receive" you. Solution 18-5: Follow this guide for modifying the ApproveIt install Solution 18-6: Create a new profile and install Lotus Forms and eSign from the new profile.
Make sure the Startup type is set to Automatic and if not started, select Start. You can access it by activating the Finder (click on the finder icon on your dock, or an an empty portion of your desktop), then hold down the Option key while Type in the new username of the new account name box 4. Solution 3-3: Your reader may be showing signs of wear.
Read more at: https://chess.army.mil/CMS/A/Silanis_FAQs Problem 9: Approve It tab does not show up in Microsoft Word 2007 or Excel 2007. http://ebprovider.com/cannot-find/cannot-find-section-sspi-error-11.php Re-installing the application may fix this problem." Solution 3-1: Once ActivClient installs, search your computer for "MOZCRT19.dll" (another user found it in the Internet Explorer folder). The system returned: (22) Invalid argument The remote host or network may be down. Problem 3: Receive "No host application was found on this computer.
Solution 9-1a: Air Force members can read more at: http://www.e-publishing.af.mil/viewerdownload.asp Problem 10: The check boxes have a green check inside rather than the black X. Access to these keys is critical in allowing the Viewer to interact with Internet Explorer: HKEY_CURRENT_USER\Software\Microsoft Solution 5-2: If the instructions confuse you above, look at: http://support.microsoft.com/kb/886549 Problem 6: Receiving When trying to sign a PDF with Windows 10 using Adobe Reader DC, receive "Error encountered while signing: The Windows Cryptographic Service Provider reported an error: Key does not exist. check my blog Log off, and have affected user sign back on.
Problem 9: How do I change my CAC PIN? If you are having problems accessing CAC enabled websites, try disabling your Antivirus / web protection, if this works..Avast users do this: Add *mail.mil* [and any other websites you Browse to File > Open > Users/myName/Library/Preferences/Citrix ICA Client/Modules.
This problem was occurring with java 6-51 Solution 9: Navigate to the 32bit java control panel in Control Panel and remove the checkmark to "use the java next generation addon" You should also understand smart card solutions that are not compatible with Plug and Play and how smart cards work with Remote Desktop connections. Problem 3: Unable to access DTS (Error message "There has been a problem with Login. Automatisch übersetzte Artikel können jedoch Fehler enthalten.
Solution 2-4: The computer may have been removed from the network. NOTE for Adobe Acrobat Professional X users: If you have this program installed, you only need to uninstall the Adobe Reader X [or XI] and install the Adobe Reader 9.5 [or Solution 7-1: Open Internet Explorer, Click: Tools, Internet Options, Content (tab), Certificates (button), Intermediate Certification Authorities (tab), look down the Issued To column for: Common Policy, select it and then click news Problem 10: Receive the following error "Cannot find the file specified" when attempting to install ActivClient 6.1.
Solution 5: Once the second CAC reader is physically functioning: Double click the ActivClient icon (down by your clock), select File, Use Reader, Select the other reader. Problem 2: Receive "The system could not log you on. Click OK and test.